{
  "id": "E05",
  "slug": "ecommerce-voc-product-action-evidence",
  "group": "ecommerce",
  "title": "Qwen3.8-Flash 实测：电商 VOC 产品改进：把反馈证据变成可追踪任务",
  "query": "AI 评论分析 VOC 产品改进",
  "goal": "从四条虚构反馈输出产品行动与验证问题，保留证据编号；统计样本覆盖，不把情绪当优先级。",
  "input": {
    "sample_notice": "虚构业务样本；实际调用 apizt API。不是商店、客户或游戏生产数据。",
    "records": [
      {
        "id": "V1",
        "text": "杯盖旋紧仍渗水，放包里打湿纸巾。"
      },
      {
        "id": "V2",
        "text": "说明书没写密封圈装在哪，后来重新装好就不漏了。"
      },
      {
        "id": "V3",
        "text": "开口太窄，清洁刷进不去。"
      },
      {
        "id": "V4",
        "text": "蓝色比图片暗，但我可以接受。"
      }
    ],
    "knowledge": [],
    "rules": {}
  },
  "instruction": "每条输出id、action（一个具体产品/资料改进动作）、verification（下步如何验证，不能声称已复现）、owner（产品/文档/运营三选一）、source_ids。V2归文档，V3归产品，V4归运营；V1先排查密封，不能直接判定整批缺陷。 source_ids只能选这些来源ID：V1,V2,V3,V4；不能用resource、字段名或虚构的编号。",
  "columns": [
    "id",
    "action",
    "verification",
    "owner",
    "source_ids"
  ],
  "expected": [
    {
      "id": "V2",
      "owner": "文档"
    },
    {
      "id": "V3",
      "owner": "产品"
    },
    {
      "id": "V4",
      "owner": "运营"
    }
  ],
  "steps": [
    "保留每条反馈原文和唯一编号；样本均为教程虚构，不能当买家背书。",
    "分别输出 action 和 verification，让‘建议查密封结构’与‘已证实设计缺陷’保持区别。",
    "按 owner 聚合任务数，回查每个 source_ids；将CSV交给产品负责人决定优先级，不根据四条样本估算整体缺陷率。"
  ],
  "trap": "与多方面情感标注不同，本篇交付可验证的产品行动，不能把局部样本计数写成全体用户比例。",
  "sources": [
    {
      "label": "Amazon 商品详情页规则",
      "href": "https://sellercentral.amazon.com/help/hub/reference/external/G200390640?locale=en-US"
    },
    {
      "label": "Microsoft groundedness 评估说明",
      "href": "https://learn.microsoft.com/en-gb/azure/ai-services/content-safety/concepts/groundedness"
    },
    {
      "label": "Qwen3.8-Flash 官方模型说明",
      "href": "https://docs.qwencloud.com/developer-guides/getting-started/latest-model"
    }
  ],
  "base_title": "电商 VOC 产品改进：把反馈证据变成可追踪任务",
  "model": "qwen3.8-flash",
  "model_label": "Qwen3.8-Flash",
  "request_options": {
    "enable_thinking": false
  },
  "omit_temperature": false
}